At Engineering Heroes, we strive to provide a seamless experience for all users. If you are not satisfied with a service or encounter any issues, we encourage you to contact our support team for assistance. Refund requests will be evaluated on a case-by-case basis, and we will make every effort to resolve any concerns promptly.
Refunds may be issued if a service is found to be defective or if there has been a billing error. However, due to the nature of our digital services, we generally do not offer refunds once a service has been fully delivered or utilized. In cases where a refund is deemed appropriate, it will be processed using the original payment method, and you will be notified of the refund status.
Please note that any requests for refunds must be made within a specified period from the date of purchase, typically within 14 days. Requests made after this period may not be eligible for a refund. Engineering Heroes reserves the right to refuse a refund request if it does not meet our policy criteria or if there is evidence of misuse or fraudulent activity.
Incase of any quaries or support email us on : dhanujithtraders@gmail.com